At Honey Play Box®, your satisfaction is our top priority.

With our 100-Day Risk-Free Guarantee, you can purchase any of our sex toys worry-free. If a product from our official online store doesn’t meet your expectations, we’ll refund you the full cost of the item.

Visit our warranty page, fill out the form, select ‘100-Day Risk-Free Guarantee’ in the category field, and our Customer Care Team will assist you. Your contentment matters, and we’re here to ensure your experience is extraordinary.

100-Day Risk-Free Guarantee Terms and Conditions

The 100-Day Risk-Free Guarantee applies to sex toys only
! BDSM items, lingerie, lubricants, gifts, cards, candles, soaps, condoms, and charging cables are excluded.

To make a claim under the 100-Day Risk-Free Guarantee, you must:

• Complete a Returns Form on our warranty page and select ‘100-Day Risk-Free Guarantee’ as the reason for the refund.
• Initiate returns within 100 days of receiving the product.
• This policy applies exclusively to toys purchased from our online store; reseller purchases are ineligible.
• The cost of return shipping is at your own expense.

 Once we have reviewed and accepted your claim, we will issue you a full refund credited to the account from which the payment was made.

Please note:

• Only a single item from an order can be returned under the 100-Day Risk-Free Guarantee, and each order is eligible for only one refund. We don’t offer exchanges.
• The number of refunds under the 100-Day Risk-Free Guarantee is limited entirely at Honey Play Box®’s discretion.
• If a non-faulty product is returned outside of the specified return period, it will be disposed of in a safe and responsible manner, and a refund or replacement will not be provided.